Custom robo iso with everything unlocked2/21/2023 ![]() ![]() SD-103633: Error thrown while importing XLS files under Contracts module in non-English setups.SD-37956 : When receiving items from Purchase Orders, Workstation/Server model is not updated in the asset list view.SD-103663 : Unable to take approval action for purchase orders if the approver has configured cost limit.SD-102523 : Unable to view associated changes of a CI from relationship tab, if the CI is created from a child CI type of Business Service.SD-103790 : Unable to open the asset details page in a new tab by using CTRL+left-click over an asset name in the asset list view.SD-103514 : Unable to create solutions in non-IT help desk instances.SD-101501 : Added change attachment API in the API doc tool.SD-103174 : Unable to save a change request after editing if more than 100 assets are associated with the change request.SD-103260 : Archive request fails when the request contains notifications with subject more than 250 characters.SD-103740 : Unable to view PDF attachments in request conversations if the request has approval configured.SD-103397 : If a service request template has organization roles configured as approvers, approval notifications are not sent to users with the relevant organization roles if the user is not a service request approver.SD-103163 : Unable to preview PDF attachments in request notifications, conversations, and approval page in build 13004 or higher.SD-103378 : Approvers are redirected to an error page while approving a request from the Approve/Reject buttons in email if the email notification template contains $ApprovalActionButton variable.SD-103876 : Unable to bulk-edit requests if Allow requesters and technicians to override the Priority Matrix option is disabled in the Priority Matrix.SD-103523 : Unable to view pdf attachments from the request approval page.SD-103189 : Requester selection icon in request forms is clickable for users even if it is in the disabled state.SD-103049 : Field and form rules for services requests are not getting executed if values of the conditions in the rules contain products from the Assets module.Note: Existing users will be able to use their Zoho Analytics integration without any changes. Going forward, users will be able to integrate with ManageEngine Analytics Plus Cloud to analyze business data and create reports/dashboards. SDF-103800 : ManageEngine Analytics Plus Cloud now integrates with ServiceDesk Plus as cloud-based reporting & business intelligence service instead of Zoho Analytics. ![]() SDF-103302 : In custom triggers, you can now edit custom notifications in HTML mode.In non-ESM setup, SDAdmins can configure DR from Admin > General Settings > HA Configuration.In ESM setup, OrgAdmins can configure DR from ESM Directory > General Settings > HA Configuration.When a primary server is down, the secondary server takes over the primary server functions and serves the application. DR works by implementing a hot-standby system. SD-104546 : ServiceDesk Plus crashes intermittently if Zia Category/Template prediction is enabled in build 13005 and later.ĭisaster recovery (DR) ensures availability of ServiceDesk Plus when a region or site is down during disaster.SD-103183 : In reply template list view, the number of records to display per page is reset after refreshing the page.SD-103796 : Error thrown while saving request closure rules in non-English setups.SD-103593 : OutlookAddIn is not loading properly if SAML is configured.SD-104050 : Unable to save Field and Form Rules if more than 100 values are configured in Remove Options action.SD-104752 : Throttle limit to access the following URLs in ServiceDesk Plus-Endpoint Central integration is reached:. ![]()
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